Stella Chatbot is a WordPress chatbot plugin built to give website owners full control over how automated replies are delivered. It uses a practical FAQ-first approach: you define the chatbot name, avatar, categories, keywords, and answers from the admin panel, and the widget responds consistently on the frontend. Visitors can start from guided category suggestions, ask direct questions, and receive instant replies when keyword matches are found. This makes Stella Chatbot especially useful for support pages, service businesses, product sites, and any website that needs faster response handling without adding complex setup.
The free version focuses on reliable core chatbot functionality for everyday use. You can manually manage up to 100 Q&A entries, assign unique keywords, organize content by category, set welcome messaging, and display category suggestions to help visitors navigate common topics. It is intentionally streamlined so non-technical admins can configure and run the bot quickly while still maintaining structured responses and clear fallback behavior when exact matches are not found.
The pro version expands Stella Chatbot into a complete customer interaction system. It removes FAQ limits, adds advanced import workflows, enables AI fallback with provider/model selection (OpenAI ChatGPT, Anthropic Claude, Google Gemini, Groq, OpenRouter), supports lead capture, and includes session-based logging and analytics for performance tracking. Pro users can export chat data, tune AI behavior, and manage a more scalable chatbot operation suitable for higher traffic websites, sales funnels, and support teams. This gives businesses a single plugin path from basic FAQ automation to advanced AI-assisted conversations.
Category: WordPress Plugins